This is the Privacy Policy of Adnovum Pty Ltd trading as JTA Law ABN 85 683 129 928 (“we”, “us” and when relating to us, “our”).
We are committed to protecting the privacy of our contacts, customers, suppliers and employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act). In this policy we describe how we manage your personal information.
What kinds of personal information do we collect and hold?
As a supplier of legal services, the personal information we may collect include:
- name, date of birth and gender;
- address for correspondence and may include your home address;
- contact details such as email address, fax and telephone numbers;
- financial information such as bank account, credit card details;
- passport details;
- Tax File Numbers;
- information relating to your circumstances and affairs relevant to the matter/s in which we are instructed;
- information about your legal interests and requirements and the legal services that you may wish to purchase;
- information regarding our communications with you and your attendance at seminars and promotional events held by us;
- if you are an employee or prospective employee, information about your qualifications, skills and work experience;
- if you are a supplier or prospective supplier, information about your business skills, services, products and prices.
How do we collect personal information?
- We collect personal information by various means including when:
- you contact us with a question or inquiry;
- you attend a seminar or event where we are hosting or presenting;
- you instruct us to act for you and we open a file and conduct a conflict check;
- our clients provide information relating to related and adverse parties relevant to the advice or services we are providing;
- we undertake a search or investigation;
- you contact us via our website.
Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third party information provider, the courts or a person responding to our questions or inquiries.
We are required to collect the full name and address of our clients by the Solicitors Rules made under the Legal Profession Act 2004 (NSW). Accurate name and address information must also be collected in order to comply with the trust account record keeping requirements in the Legal Profession Regulation 2005 (NSW) and to comply with our duty to the courts.
If you are a client and do not provide us with name and address information we cannot act for you.
Furthermore, if you do not provide us with accurate personal information we may not be able to carry out our instructions or achieve the purpose for which the information has been sought.
What are the purposes for which we collect, hold, use and disclose personal information?
We collect, hold, use your personal information to:
- respond to your enquiries;
- provide legal services;
- employ competent and diligent personnel;
- monitor or improve the use of and satisfaction with our legal services; and
- let you know about legal developments, our expertise and legal services that may be of interest to you.
We disclose personal information:
- to carry out the instructions of our clients; and
- subject to our confidentiality obligations, when using services in support of our legal practice.
The parties to whom your personal information is disclosed
Subject to our confidentiality obligations, we may share some relevant personal information with parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out your instructions. Furthermore, we may share relevant personal information with third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website, or technology services.
We may also disclose your information where required by law or as permitted under the Privacy Act, including where we reasonably suspect unlawful activity or serious misconduct related to our functions or activities, to comply with a subpoena, discovery request, or court order.
We will never:
- Disclose personal information to overseas recipients.
- Use personal information in any open AI network.
- Disclose your personal information to a third-party without your consent.
Security
We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files in secure offices and limit access to personal information to individuals with a need to know.
Access / Correction / Updating personal information
You can contact us to access, correct or update your personal information. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days. Examples of circumstances where we may refuse to give you access to your personal information include where:
- giving access would be unlawful;
- we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;
- giving access would have an unreasonable impact on the privacy of others;
- the information could reveal the intentions of a party in negotiations;
- giving access could prejudice the taking of appropriate action in relation to unlawful activity;
- giving access could reveal evaluative information in a commercially sensitive decision making process.
If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.
We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.
These actions can usually be taken by contacting a customer relations representative using the contact information on the “Contact Us” section below.
Notification of Changes
If we decide to change our Privacy Policy, we will publish our revised policy on our website.
Complaints / Contact us
If a breach of this Privacy Policy occurs, a complaint may be made to us by sending it to:
info@jtalaw.com.au
Attention: The Principal
or by calling 02 9284 1888.
We will endeavour to respond to any complaint within 30 days. If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints